Included with every Seawolf contract
See Every Clean, Not Just the Invoice
Know when your cleaner arrived, what's been reported and what got fixed, from your phone or your desk. Every Seawolf client gets their own client portal, at no extra cost.
- Free walkthrough, no obligation
- Works on any phone
- No app to install
The questions you stop asking
Most cleaning contracts run on trust. Yours runs on a record.
"Did the cleaner actually come last night?"
Check-in and check-out times for every visit, on your phone in seconds.
"Was that complaint ever fixed?"
Every issue you report is tracked, with a fix date, until it's closed.
"What are we actually paying for?"
A monthly report: visits completed, missed visits, audit scores and defects fixed.
Live activity
Know when your cleaner arrives and leaves
Every visit is logged with check-in and check-out times, so you never have to wonder whether the office was cleaned last night. The live feed shows activity across all your sites for the last seven days.
- Check-in and check-out time for every visit
- Visits logged against your written spec
- Missed visits counted in your report, not quietly skipped
Monthly reports
Reports you can forward, not write
Visits completed, missed visits, audit scores and defects fixed, by month or quarter. Forward it to your landlord, your board or head office instead of writing your own summary.
- Visits completed against visits due
- Audit scores from site quality checks
- Defects raised, and how many were fixed
Issues
Report a problem in seconds
Spotted a missed bin or a dirty washroom? Report it from your phone with a photo. It goes straight to our managers with a fix date, and you can follow it until it's closed.
- Report from any phone or computer
- Goes straight to Seawolf's managers
- Follow every issue until it's closed
Everything else, in one place
No more digging through email
Request an extra clean
Book one-off or extra visits without a phone call.
Order supplies
Washroom and kitchen consumables, ordered in a tap.
Message the team
One thread with the people who run your contract.
Your documents
Contract, risk assessments and COSHH sheets in one place.
Team logins
Give your office manager or landlord their own access.
All your sites
Every site on one map, with its own visits and reports.
The difference
Cleaning without a portal, and with one
You hear a visit was missed from a colleague, days later.
You see every check-in time, and missed visits are counted in your report.
Complaints get chased by email and quietly forgotten.
Issues are reported in seconds and tracked until they're closed.
"Is the cleaning any good?" is a matter of opinion.
An audit score every month, from site quality checks.
Proof for your landlord or head office means writing it yourself.
A monthly report you can forward as it is.
Who it's for
Built for whoever gets asked about the cleaning
Office and facilities managers
Answer "was the office cleaned?" in seconds, and spend less time chasing your cleaning company.
Landlords and property managers
Reports to show tenants and insurers that shared areas are cleaned on schedule.
Multi-site and head offices
Compare audit scores across your sites, all in one login.
The portal runs on Custodia, the operations software Seawolf built to run its own contracts, so you see the same records our managers work from.
FAQs
Client Portal Questions
Does the client portal cost extra?
No. The client portal is included with every Seawolf cleaning contract.
Do I need to install an app?
No. The portal works in any phone or computer browser. You sign in with your email address.
Can my colleagues use it too?
Yes. You can give access to the people who need it, such as an office manager, facilities lead or landlord, each with their own login.
Can I see what my cleaners have done?
Yes. Each visit is logged with check-in and check-out times against your written spec, and audit scores and fixed defects appear in your monthly report.
What happens to our data?
Your data is used only to run your cleaning contract. It is stored securely in line with UK GDPR and is never shared with other clients.
Screenshots show the real Seawolf client portal with sample data. Client names, sites and figures are illustrative.
Get a Spec, a Price and Your Own Portal
Book a free site walkthrough and we'll come back with a written spec and a fixed price within 48 hours.
The walkthrough and spec are free. If they're not right for you, you owe nothing.