See Every Clean, Not Just the Invoice
Every Seawolf client gets a client portal. You can see when your cleaner arrives and leaves, check visits against your spec, report a problem in seconds, and read a monthly report you can forward to your landlord or head office.
Know when your cleaner arrives and leaves
Every visit is logged with check-in and check-out times, so you never have to wonder whether the office was cleaned last night. The live feed shows activity across all your sites for the last seven days.
- ✓Check-in and check-out time for every visit
- ✓Photo checks against the agreed spec
- ✓Missed visits flagged, not quietly skipped
Monthly reports you can forward
Visits completed, missed visits, audit scores and defects fixed, by month or quarter. Forward it to your landlord, your board or head office instead of writing your own summary.
- ✓Visits completed against visits scheduled
- ✓Audit score from site quality checks
- ✓Defects raised and how quickly they were fixed
Report a problem in seconds
Spotted a missed bin or a dirty washroom? Report it from your phone with a photo. It goes straight to a manager, and you can follow it until it is fixed, usually on the next visit.
- ✓Report from any phone, no app to install
- ✓Goes straight to a named manager
- ✓Track every issue until it is closed
Everything else in one place
Request an extra clean, order washroom supplies, message the team, and find your contract, RAMS, COSHH sheets and insurance documents without digging through email.
- ✓Request extra or one-off cleans
- ✓Order supplies and consumables
- ✓Contracts, RAMS, COSHH and insurance documents
Why It Matters
Most cleaning contracts run on trust: you pay the invoice and hope the work was done. When something is missed you find out from a colleague, chase it by email, and never quite know if it was fixed.
The portal replaces that with a record. Facilities and office managers use it to answer "was the office cleaned?" in seconds. Landlords and property managers use the reports as evidence for tenants and insurers. Head offices use the audit scores to compare sites.
It runs on Custodia, the operations software Seawolf built to run its own contracts, so the portal shows the same records our managers work from.
Client Portal Questions
No. The client portal is included with every Seawolf cleaning contract.
No. The portal works in any phone or computer browser. You sign in with your email address.
Yes. You can give access to the people who need it, such as an office manager, facilities lead or landlord, each with their own login.
Yes. Visits are logged against your written spec with photo checks, and audit scores and fixed defects appear in your monthly report.
Your data is used only to run your cleaning contract. It is stored securely in line with UK GDPR and is never shared with other clients.
Screenshots show the real Seawolf client portal with sample data. Client names, sites and figures are illustrative.
Get a Spec, a Price and Your Own Portal
Book a free site walkthrough and we'll come back with a written spec within 48 hours.